Frequently Asked Questions
When should I place my order?
Food orders require one (1) week's (business days) notice
When and at what time can I pick up my food order?
Pick up times can be from 7:30 a.m. to 7:00 p.m. Monday through Saturday.
Ordering Hot Main Dishes
Hot Main Dishes are available for pick up after 10:00 a.m. Breakfast Hot Main Dishes can be picked up earlier, but only on approval from the Executive Chef.
How can I place an order?
Anytime at byuhcatering.com (available on any electronic device!)
How can I make payment and when is payment due?
We accept Cash or VISA/MasterCard. We can process card payments over the phone.
Do you deliver?
We deliver on BYU Hawaii Campus only for a $10 delivery charge or ($14 delivery charge if a van is required).
What are the hours of the Catering office?
Our Catering office is open Mondays to Fridays at 9:00 a.m. - 4:00 p.m.
What is the yearly Catering calendar (when services are not available)?
We apologize in advance that unexpected events may occur to temporarily close our services so please always call to check on our business hours. Thank you!
How can I contact Catering?
Please understand we are not always physically in the office as with our small staff we can be serving a customer picking up an order, tending to a catering event, or running town errands. However we will always check our voice mail and email messages everyday.
2018-2019 CLOSED DATES
We apoloyize in advance that unexpected events may occur to temporarely close our services so please always call to check on our business hours. Thank you for your patience!
Sep 4 | Labor Day
Oct 31- Nov 2 | University Special Event
Nov 9-10 | University Special Event
Nov 22-24 | Thanksgiving
Dec 13-14 | Commencement
Dec 15-Jan 8 | Christmas & New Year's
May 29 | Memorial Day
Jan 21 | Martin Luther King Jr Day
Feb 18 | President's Day
Mar 26 | Prince Kuhio Day
Apr 19-20 | Commencement
May 27 | Memorial Day
June 28-29 | Commencement
June 30-July 31 | CLOSED